Paula H.

I am writing this letter to let you know how pleased I was with Mike Tarabockia, one of your service technicians, who responded to a call we made to Brower on Saturday, August 29, regarding trouble with our air conditioning unit. All of the sudden our unit quit producing cool air. The fan was running but I could not hear the compressor running. Mike was here in the hour after I called, took care of the problem, and was on his way 45 minutes later. What was so refreshing about the service Mike gave was that there was no high power pressure to replace the unit, or scary language used to pressure me into doing something over and above what he did - tactics that are common throughout some industries. Mike did explain possibilities and the financial consequences if the unit was not maintained properly. I call on Brower for my HVAC needs if for no other reason because of Mike's trustworthiness and professionalism. He certainly represents your company well. 

Paula H.
CA